Say hello to brighter money

Have you heard the good news? You’ve experienced bright banking as a B customer. Now your B account has had a Virgin Money makeover and everything’s about to get even bigger, better and brighter.

Giving you the best of both banks

Virgin Money teamed up with B, Clydesdale Bank and Yorkshire Bank back in October 2018. Since then, we’ve been working hard to bring all the brands together under Virgin Money, creating one brilliant bank with over 6 million customers.

In September 2019, we were formally given the go-ahead to bring the businesses together, and B customers have been first in line for the Virgin Money makeover!

Your cards and accounts

We’re taking care of the details and very little will change right now.

For now, you don’t have to do anything differently (except look forward to great new things). We’ll update things gradually, like a new card design and app, and we’ll let you know before anything changes.

So whether you have a B current and savings account or a B credit card (or both) you can log in just like you usually do, visit the same branches you always have and call us 24/7 on the usual numbers if you want to chat.

Letters and emails we send you will gradually start to show the Virgin Money brand, but don’t worry, we’re all one bank now. It’s just the start of an exciting journey to living a life more Virgin!

Live a life more Virgin!

Your banking just got a real boost, including even better services for you!

  • Can-do customer service
    We may be a bank, but don’t worry we don’t act like one. We’re Virgin first, so our love of service always shines through.
  • More in-store
    Our three flagship B branches will reopen as Virgin Money Stores in December. Watch those spaces.
  • Plenty more to come
    B is first in line to get a Virgin Money makeover with plenty of exciting changes in the pipeline over the next few months. We’ll be back in touch to let you know when they’re coming.
Visit Virgin Money

New beginnings, new applications

We’ve closed new B applications

If you applied for B recently (before we officially rebranded), you’ll now get a shiny new Virgin Money Current Account. It’ll have all the brilliant features of B with plenty of added Virgin sparkle.

Need to upload documents?

If you’ve already started an application for B and need to upload documents, you can do that on the Virgin Money site here.

What’s ‘appening with apps?

Already using the B app?

If you’re already enjoying the B app, it stays the same for now and we’ll let you know when a new Virgin Money version is ready for you.

Not downloaded an app yet?

If you’re a new customer and haven’t downloaded your app yet, you can download the new Virgin Money Mobile Banking App. This has the same great features as B (which is still available for now if you prefer) but we’ll be adding more to the Virgin Money App in future!

You can download the B app here.

Download on the App Store Android app on Google play

Or get the Virgin Money app here.

Download on the App Store Android app on Google play

B app B app

Talk to us

If you need a helping hand, we're here Monday to Saturday 7am – 9pm, Sunday 10am - 5pm

When you call, we’ll say hello as Virgin Money, but we’re here for B customers too.

In the UK? Call us for free on: 0800 121 7365
Or if you’re abroad: +44 141 221 7300

*This service may be interrupted due to periods of routine maintenance. Calls may be monitored or recorded for your security.

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