How can we help

Call the team at B 24 hours a day, 7 days a week.

In the UK? Call us for free on: 0800 121 7365

Or if you're abroad: +44 141 221 7300

Top questions people ask us

Turntable

Prefer to chat to someone?Prefer to drop us a line on Facebook Messenger? No problem.

Whatever the question, launch the live chat tool and talk to the Team at B.The team at B can’t chat about any personal account stuff, so please don’t tell us your card details, account number, etc. If you need to talk about those type of things, give us a call on 0800 121 7365.

Spotted something phishy?

Had an email from B and want to be sure it’s legit? Here’s how to tell who it’s really from.

B’s guide to email
Snorkel
Goldfish

Stuck using the app?

If you’re stuck with something within your B app, all the help you need is in the app. Just touch ’help’ in the menu.

Has B let you down?

If something’s gone badly wrong for you, the team will do everything they can to try and fix it.

Make a complaint
Chocolate Bunnies